AI Solutions

Your Phone System, Now Powered by AI.

Answer every call. Understand every customer. Two powerful AI tools, available as an add-on to your AureVox system — or bundled in for new customers.

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Definition

AI Voice Agent — an artificial intelligence system that autonomously answers inbound phone calls, understands natural language, and responds in real time — without human intervention. AI voice agents can qualify callers, route calls, answer FAQs, collect information, and escalate to a live agent when needed. When integrated with call analytics, they also generate transcripts, emotion scores, and conversation summaries for every interaction.

Source: Gartner — Conversational AI in Customer Service

24/7

Call Coverage

Reduced

Avg. Handle Time

100%

Transcription

Multi

Languages

🛡️ AureVox AI solutions are deployed and configured by certified engineers. AI features are available as an add-on to any AureVox VoIP plan.

Last updated: Q1 2026

AI Voice Agents

Never Miss a Call. Never Put Anyone on Hold.

Your dedicated AI answers every call around the clock — routing callers, answering questions, and completing tasks. Trained on your business. Sounds human. Works 24/7.

🕐

24/7 Call Coverage

Every call answered — after hours, weekends, and during peak times. No voicemail. No missed opportunities.

🗣️

Sounds Human

Natural conversation, not robotic menus. Callers get help without knowing they're talking to AI.

🎯

Routes to the Right Person

Understands what the caller needs and sends them exactly where they should go — every time.

⚙️

Trained on Your Business

Your products, policies, hours, and FAQs. The AI knows your business and speaks your brand voice.

What It Can Do

More Than Just Answering Calls

✓

Transfer callers to the right team or person

✓

Answer questions about your hours, location, and services

✓

Create and update support tickets automatically

✓

Schedule appointments and send confirmations

✓

Look up account status and order information

✓

Handle after-hours and overflow calls seamlessly

AI Insights

Every Call Tells a Story. Now You Can Read It.

After every call, AI analyzes what was said, how it was said, and what it means. Transcripts, emotion detection, and summaries — available as an add-on to your AureVox system.

📝

Every Call Transcribed

Full, searchable transcripts automatically generated after every call. No manual note-taking required.

💛

Emotion Detection

Know how every caller felt — positive, neutral, or frustrated — with a color-coded timeline per call.

📋

Auto-Generated Summaries

Key decisions, objections, and follow-ups captured automatically. Your team spends less time on recaps.

📈

Coaching & Performance Insights

Spot recurring issues, buyer hesitation, and coaching opportunities across every conversation.

Built for Every Team

💼

Sales Teams

Spot buyer hesitation and interest in real time. Coach reps on what's working.

🎧

Support Teams

Identify rising frustration and recurring issues before they become problems.

📊

Operations

Track performance, review calls, and improve processes with objective data.

🏢

Business Owners

See exactly how your team handles every customer — without listening to every call.

Get Started

Ready to put AI to work in your business?

Book a 30-minute demo and see both AI Voice Agents and AI Insights in action.

Request Demo