AI Solutions

Your Phone System, Now Powered by AI.

Answer every call. Understand every customer. Two powerful AI tools, available as an add-on to your AureVox system — or bundled in for new customers.

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Definition

AI Voice Agentan artificial intelligence system that autonomously answers inbound phone calls, understands natural language, and responds in real time — without human intervention. AI voice agents can qualify callers, route calls, answer FAQs, collect information, and escalate to a live agent when needed. When integrated with call analytics, they also generate transcripts, emotion scores, and conversation summaries for every interaction.

Source: Gartner — Conversational AI in Customer Service

24/7

Call Coverage

Reduced

Avg. Handle Time

100%

Transcription

Multi

Languages

🛡️ AureVox AI solutions are deployed and configured by certified engineers. AI features are available as an add-on to any AureVox VoIP plan.

Last updated: Q1 2026

AI Voice Agents

Never Miss a Call. Never Put Anyone on Hold.

Your dedicated AI answers every call around the clock — routing callers, answering questions, and completing tasks. Trained on your business. Sounds human. Works 24/7.

🕐

24/7 Call Coverage

Every call answered — after hours, weekends, and during peak times. No voicemail. No missed opportunities.

🗣️

Sounds Human

Natural conversation, not robotic menus. Callers get help without knowing they're talking to AI.

🎯

Routes to the Right Person

Understands what the caller needs and sends them exactly where they should go — every time.

⚙️

Trained on Your Business

Your products, policies, hours, and FAQs. The AI knows your business and speaks your brand voice.

What It Can Do

More Than Just Answering Calls

Transfer callers to the right team or person

Answer questions about your hours, location, and services

Create and update support tickets automatically

Schedule appointments and send confirmations

Look up account status and order information

Handle after-hours and overflow calls seamlessly

AI Insights

Every Call Tells a Story. Now You Can Read It.

After every call, AI analyzes what was said, how it was said, and what it means. Transcripts, emotion detection, and summaries — available as an add-on to your AureVox system.

📝

Every Call Transcribed

Full, searchable transcripts automatically generated after every call. No manual note-taking required.

💛

Emotion Detection

Know how every caller felt — positive, neutral, or frustrated — with a color-coded timeline per call.

📋

Auto-Generated Summaries

Key decisions, objections, and follow-ups captured automatically. Your team spends less time on recaps.

📈

Coaching & Performance Insights

Spot recurring issues, buyer hesitation, and coaching opportunities across every conversation.

Built for Every Team

💼

Sales Teams

Spot buyer hesitation and interest in real time. Coach reps on what's working.

🎧

Support Teams

Identify rising frustration and recurring issues before they become problems.

📊

Operations

Track performance, review calls, and improve processes with objective data.

🏢

Business Owners

See exactly how your team handles every customer — without listening to every call.

Get Started

Ready to put AI to work in your business?

Book a 30-minute demo and see both AI Voice Agents and AI Insights in action.

Request Demo